- The real history Tour starts in the have always been while the conference part are the new gorilla statue because of the chief Zoo access.
- Concert tour concludes at around 11am.
- London area Zoo’s simple Conditions & Standards of admission apply.
Online store / Retail Returns Policy
We require that settle for your purchase. If you aren’t, just go back this product through blog post or perhaps to one of the storage, following information below, and we’ll replace otherwise refund they into the credit otherwise debit cards of the individual just who originally place and you can purchased the fresh new buy.
Underneath the User Liberties Statutes, if you purchase on the internet, by the cell phone otherwise from one of our own shopping storage, you are eligible to the full reimburse for many who request you to definitely written down in this 14 working days off acknowledgment. Whenever you are unhappy along with your purchase, please write to us within this 2 weeks off receipt of your products, both through email at [email address secure] , marking the email that have ‘Refund Request‘ otherwise by getting in touch with our very own customer service team towards the 0344 225 1826.
The brand new exclusion to that general rule, is when you particularly require me to create attributes during the 14-date period elizabeth.grams. a meet the Animals Experience in this two weeks of your own get. In this case, you will not qualify any refund in which i have totally did the services.
For individuals who get back their items so you’re able to all of us and you will you’d like good reimburse but don’t get acknowledgment, order confirmation or birth note, we can offer an exchange for the worth of the current price point. Typically if you have their receipt otherwise birth notice we’ll refund the initial debit, borrowing from the bank or mastercard accustomed buy or in happening into the pick generated in our zoo shops, we’re going to reimburse the financing otherwise debit card due to the fact offered towards the fresh accomplished efficiency form.
Target the fresh new consignment towards target below and acquire a certificate off postage from the Post-office ZSL Productivity Retail Web shop East Services Door Regents Playground London area NW1 4RY
It’s important you to any undesirable product, except if incorrect, is came back for the a lso are-saleable position. We had anticipate it to help you signify you’ve kept all the totally new packing and brands, and that it is intact and you may vacant
- products that was customised to you personally, particularly stationery otherwise gift ideas
- made-to-order factors
- all the day specific seats, gift ideas and you can event
- perishable items such as candy and food
- computer software that has been started otherwise software notes one have been redeemed
- audio/clips recordings otherwise software which you have launched
- Hygiene sensitive affairs such as for instance earrings and you may cosmetics
step 1. Production via all of our Zoo shops Need a printing-out of your order verification or perhaps the delivery mention in the event that purchased on the internet and the item you should return otherwise replace so you can one of our Zoo shops. Delight make sure you together with drink the commission card you in the first place regularly find the equipment.
Enclose the fresh birth mention towards the product, and bundle upwards properly; delight play with new packaging if at all possible, however, eradicate totally new labels.
Please make it 14 days on the collection otherwise post go out having us to borrowing your account. We are going to reimburse the financing or debit cards of the individual which 
in the first place placed and you will taken care of the transaction or if perhaps the new items have been purchased from a single of your zoo sites, we’re going to refund the credit or debit credit information as done on output mode.
Delight allow it to be two weeks on collection otherwise publish time getting us to credit your bank account. We’ll reimburse the financing or debit cards of the person which to start with put and you may taken care of your order.
